Upload Insights Upload Folder

Typescript (SDK)

import { SyllableSDK } from "syllable-sdk";

const syllableSDK = new SyllableSDK({
  apiKeyHeader: process.env["SYLLABLESDK_API_KEY_HEADER"] ?? "",
});

async function run() {
  const result = await syllableSDK.insights.folders.uploadFile({
    folderId: 444923,
    callId: "<id>",
  });

  console.log(result);
}

run();

import os
from syllable_sdk import SyllableSDK


with SyllableSDK(
    api_key_header=os.getenv("SYLLABLESDK_API_KEY_HEADER", ""),
) as ss_client:

    res = ss_client.insights.folders.upload_file(folder_id=444923, call_id="<id>")

    # Handle response
    print(res)

curl --request POST \
  --url https://api.syllable.cloud/api/v1/insights/folders/{folder_id}/upload-file \
  --header 'Content-Type: multipart/form-data' \
  --header 'Syllable-API-Key: <api-key>' \
  --form file='@example-file'

const form = new FormData();
form.append('file', '<string>');

const options = {method: 'POST', headers: {'Syllable-API-Key': '<api-key>'}};

options.body = form;

fetch('https://api.syllable.cloud/api/v1/insights/folders/{folder_id}/upload-file', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.syllable.cloud/api/v1/insights/folders/{folder_id}/upload-file",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--",
  CURLOPT_HTTPHEADER => [
    "Content-Type: multipart/form-data; boundary=---011000010111000001101001",
    "Syllable-API-Key: <api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.syllable.cloud/api/v1/insights/folders/{folder_id}/upload-file"

	payload := strings.NewReader("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Syllable-API-Key", "<api-key>")
	req.Header.Add("Content-Type", "multipart/form-data; boundary=---011000010111000001101001")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.syllable.cloud/api/v1/insights/folders/{folder_id}/upload-file")
  .header("Syllable-API-Key", "<api-key>")
  .header("Content-Type", "multipart/form-data; boundary=---011000010111000001101001")
  .body("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.syllable.cloud/api/v1/insights/folders/{folder_id}/upload-file")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Syllable-API-Key"] = '<api-key>'
request["Content-Type"] = 'multipart/form-data; boundary=---011000010111000001101001'
request.body = "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--"

response = http.request(request)
puts response.read_body

{
  "id": 123,
  "folder_id": 123,
  "filename": "<string>",
  "object_key": "<string>",
  "call_id": "12345",
  "agent_number": "1234567890",
  "customer_number": "0987654321",
  "duration": 305.5,
  "start_time": "2026-07-29T00:00:00Z",
  "end_time": "2026-07-30T00:00:00Z",
  "error_message": "File not found",
  "metadata": {
    "duration": "00:10:00",
    "size": "10MB"
  },
  "created_at": "2023-11-07T05:31:56Z"
}

{
  "detail": [
    {
      "loc": [
        "<string>"
      ],
      "msg": "<string>",
      "type": "<string>"
    }
  ]
}

POST

api

insights

folders

{folder_id}

upload-file

Typescript (SDK)

import { SyllableSDK } from "syllable-sdk";

const syllableSDK = new SyllableSDK({
  apiKeyHeader: process.env["SYLLABLESDK_API_KEY_HEADER"] ?? "",
});

async function run() {
  const result = await syllableSDK.insights.folders.uploadFile({
    folderId: 444923,
    callId: "<id>",
  });

  console.log(result);
}

run();

import os
from syllable_sdk import SyllableSDK


with SyllableSDK(
    api_key_header=os.getenv("SYLLABLESDK_API_KEY_HEADER", ""),
) as ss_client:

    res = ss_client.insights.folders.upload_file(folder_id=444923, call_id="<id>")

    # Handle response
    print(res)

curl --request POST \
  --url https://api.syllable.cloud/api/v1/insights/folders/{folder_id}/upload-file \
  --header 'Content-Type: multipart/form-data' \
  --header 'Syllable-API-Key: <api-key>' \
  --form file='@example-file'

const form = new FormData();
form.append('file', '<string>');

const options = {method: 'POST', headers: {'Syllable-API-Key': '<api-key>'}};

options.body = form;

fetch('https://api.syllable.cloud/api/v1/insights/folders/{folder_id}/upload-file', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.syllable.cloud/api/v1/insights/folders/{folder_id}/upload-file",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--",
  CURLOPT_HTTPHEADER => [
    "Content-Type: multipart/form-data; boundary=---011000010111000001101001",
    "Syllable-API-Key: <api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.syllable.cloud/api/v1/insights/folders/{folder_id}/upload-file"

	payload := strings.NewReader("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Syllable-API-Key", "<api-key>")
	req.Header.Add("Content-Type", "multipart/form-data; boundary=---011000010111000001101001")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.syllable.cloud/api/v1/insights/folders/{folder_id}/upload-file")
  .header("Syllable-API-Key", "<api-key>")
  .header("Content-Type", "multipart/form-data; boundary=---011000010111000001101001")
  .body("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.syllable.cloud/api/v1/insights/folders/{folder_id}/upload-file")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Syllable-API-Key"] = '<api-key>'
request["Content-Type"] = 'multipart/form-data; boundary=---011000010111000001101001'
request.body = "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--"

response = http.request(request)
puts response.read_body

{
  "id": 123,
  "folder_id": 123,
  "filename": "<string>",
  "object_key": "<string>",
  "call_id": "12345",
  "agent_number": "1234567890",
  "customer_number": "0987654321",
  "duration": 305.5,
  "start_time": "2026-07-29T00:00:00Z",
  "end_time": "2026-07-30T00:00:00Z",
  "error_message": "File not found",
  "metadata": {
    "duration": "00:10:00",
    "size": "10MB"
  },
  "created_at": "2023-11-07T05:31:56Z"
}

{
  "detail": [
    {
      "loc": [
        "<string>"
      ],
      "msg": "<string>",
      "type": "<string>"
    }
  ]
}

Authorizations

Syllable-API-Key

string

header

required

Path Parameters

folder_id

integer

required

Query Parameters

call_id

string

required

A unique identifier for the call

agent_number

string | null

The phone number or ID of the agent involved.

customer_number

string | null

The phone number or ID of the customer.

start_time

string<date-time> | null

The timestamp of the call's beginning

end_time

string<date-time> | null

The timestamp of the call's end.

duration

number | null

The call duration in seconds.

metadata

string | null

Body

multipart/form-data

file

Response

Successful Response

Response model for an insight upload file.

integer

required

System-assigned ID for the upload file

Example:

182764

folder_id

integer

required

System-assigned ID for the folder to which the file belongs

Example:

182764

filename

string

required

Name of the uploaded file

Example:

"customer-complaints.wav"

object_key

string

required

Object-store key of the uploaded file

Example:

"UPLOAD_CALL_ID/recording/2025/04/22/15/00/ce7d212e-80b0-4f0b-9e01-74322f146611.mp3"

call_id

string | null

Unique identifier for the call associated with the uploaded file

Example:

"12345"

agent_number

string | null

Agent number associated with the uploaded file

Example:

"1234567890"

customer_number

string | null

Customer number associated with the uploaded file

Example:

"0987654321"

duration

number | null

Length in seconds of the uploaded recording

Example:

305.5

start_time

string<date-time> | null

Start time of the uploaded file

Example:

"2026-07-29T00:00:00Z"

end_time

string<date-time> | null

End time of the uploaded file

Example:

"2026-07-30T00:00:00Z"

error_message

string | null

Error message associated with the uploaded file

Example:

"File not found"

metadata

Metadata · object | null

Meta-data associated with the uploaded file

Show child attributes

Example:

{ "duration": "00:10:00", "size": "10MB" }

created_at

string<date-time>

Timestamp at which insight upload file was created

Example:

"2026-07-29T00:00:00Z"

⌘I